For over three decades, UNCDF Bank DRC has been a trusted partner in transforming lives through inclusive, accessible, and innovative banking.
To offer inclusive, customer-focused financial services that socially and economically empower our clients and stakeholders — making banking accessible, affordable, and relevant to the people of DRC and Africa.
To be the champion of the socio-economic prosperity and transformation of the people of Africa, by offering financial and social intermediation with an ultimate purpose of wealth creation and poverty alleviation.
What guides us
The principles that define how we serve our customers, communities, and each other.
We conduct our business with the highest level of honesty and transparency, building lasting trust with every customer and partner.
We believe that together we achieve more. Collaboration across teams, borders, and communities drives everything we do.
We listen attentively to our customers and act swiftly to meet their financial needs with care and urgency.
We constantly seek new and better ways to deliver financial services — from mobile banking to agency networks and beyond.
Every customer and colleague is treated with the highest regard, irrespective of their financial standing or background.
We manage our customers' assets and the resources of our communities with prudence, accountability, and long-term thinking.
Our journey
From a small microfinance institution to a pan-African banking group.
1984
UNCDF Building Society was established in Murang'a, Kenya, to provide affordable mortgage financing to low-income earners.
2004
UNCDF Building Society was converted into UNCDF Bank Limited, enabling it to offer a full range of banking products and services.
2008
UNCDF Bank expanded into DRC, bringing affordable and inclusive banking to millions of Congolese previously excluded from the formal financial system.
2014
UNCDF Bank Kenya restructured into UNCDF Holdings Plc, listed on the Nairobi Securities Exchange and LUBUMBASHI Stock Exchange, strengthening its pan-African mandate.
2018
UNCDF Bank DRC reached over 10,000 authorised agents, bringing banking services deep into rural communities across all regions.
2021
Launch of the revamped UNCDF Mobile app and UNCDF Online platform, enabling customers to bank seamlessly from anywhere, anytime.
2025
UNCDF Group crossed the 17 million customer milestone across 6 countries, cementing its position as one of Africa's leading financial institutions.
The people behind the mission
Our experienced leaders are committed to delivering on UNCDF's promise of inclusive growth.
Group CEO & Managing Director
Managing Director, DRC
Chief Finance Officer
Chief Operations Officer
Chief Risk Officer
Head of Digital Banking